TorchLight: Project Coordinator

Project Coordinator

Department: Service Delivery

Reports to: Manager, Service Delivery

FLSA Status: Exempt

Location: Remote with office space available in Spokane, WA

Project Coordinator responsibilities include collaborating with Project Managers and Security Consultants to manage schedules, coordinate project activities and complete administrative updates. This includes maintaining project documentation, coordinating project estimates, and compiling financial updates. To succeed in this role, you will have excellent time management and communication skills as you collaborate with clients and internal teams to deliver results within scope, schedule and on budget. You must be self-managed with the ability to structure daily tasks, increasing efficiency and accuracy.

Responsibilities

• Assist management with the creation of new projects and contracts in project tracking system, and set-up new projects in other documented systems according to standard workflow
• Manage the portfolio of security consulting engagements, ensuring positive and punctual project interactions with each client
• Manage client and team expectations

• Ensure consistency of branding and quality of language and grammar for all client-deliverable documentation

• Ensure delivery of all appropriate artifacts at project closure
• Use tools to monitor and record planned and actual working hours
• Coordinate shipment and retrieval of equipment required for assessments
• Assign tasks to internal teams and assist with schedule management
• Work with the Project Managers to eliminate blockers
• Participate in required training to achieve and maintain IT or Project Management-related certifications
• Ready to contribute immediately to a fast-paced start-up culture
• Approve all security consulting invoicing, including managing revenue targets and classification
• Conduct security consulting revenue forecasting with Finance department
• Report on staff utilization and escalate negative or positive trends
• Manage forecast of Security Consulting staff utilization
• Recommend project assignment based on availability and skillsets
• Maintain high-level knowledge of engagements
• Meet with Security Consulting team weekly to obtain updates on all engagements
• Distribute client-facing materials and requests for information

Ideal Candidate Qualities

• Excellent communication skills
• Works in a structured way to ensure accuracy and efficiency
• Manages many details in an expeditious and organized manner without error
• Proactive and creative, demonstrates appropriate decision-making and escalation capabilities with minimal oversight
• Notices patterns in data and turns them into useful insights
• Works with autonomy, requiring minimal oversight and correction
• Proven work experience as a Project Coordinator or similar role
• Can prepare and interpret flowcharts, schedules, and step-by-step action plans
• Performs with ease in front of clients, independently and within a team
• Experience with Microsoft tools and can easily learn most software platforms

Abilities required

Ability to lift 50 pounds, drive for work use, sit, and stand for long periods of time, ability to kneel and reach, and vision including focus adjustment. Travel is not usually required and is flexible when necessary. Must successfully pass a Washington State background check.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**Applications will only be considered with both a cover letter and resume.**