Managed IT & Security for Banks
Examiner-ready IT, resilient operations, and predictable cost—purpose-built for community and regional banks.
What keeps bank CEOs up at night
- IT exam findings and documentation gaps
- Month-end/core downtime impacting customers and reporting
- Cyber-insurance renewals requiring fast maturity gains
- Vendor finger-pointing across core, LOS, online banking, and MSPs
- Board pressure for clearer cyber risk visibility
Outcomes TorchLight delivers
- Examiner-ready policies, evidence, and reporting cadence
- 99.9%+ uptime targets during critical banking hours
- Mapped controls that support cyber-insurance underwriting
- Single accountability across vendors, with direct escalation
- Board/committee-ready dashboards and QBRs
Stability Managed IT Packages for Banks
Start with the essentials and scale security and coverage as your risk profile grows.
Stability Essential
Foundation controls and monitoring to satisfy baseline examiner expectations while stabilizing day-to-day operations.
• Managed AV/EDR & automated patching
• 24/7/365 Network Operations Center (human-led)
• Optional Reliance Backups for M365 & endpoints
Stability Professional
Add white-glove user support and a governance rhythm that aligns IT metrics with board and committee oversight.
• Everything in Stability Essential
• TorchLight Help Desk (email, phone, agent)
• Quarterly Business Reviews & monthly health reports
• Optional backups for SharePoint, servers, & more
Stability Ultimate
Full-spectrum IT + security with active response, tailored for higher-risk profiles and multi-vendor environments.
• Everything in Stability Professional
• 24/7/365 Security Operations Center (SOC)
• Real-time active response & incident management
• Threat intelligence & attacker infrastructure tracking
• Microsoft 365 hardening & identity governance
Design & Build for Banks
Core-adjacent projects with a security-first approach: identity & access, MDM/secure mobile, privileged access management, branch moves, private cloud, and disaster recovery testing.
Examiner-Aligned, Operations-Ready
Examination readiness: policies, procedures, and evidence mapped to banking expectations; pre-exam reviews and remediation plans.
Operational resilience: monitoring and maintenance windows aligned to banking hours; month-end change freezes and test plans.
Vendor oversight: coordinated escalation with core/LOS/online banking; due-diligence evidence maintained for committees.
Cyber-insurance support: control implementation plans and attestations to help stabilize renewals.
Board visibility: QBRs and scorecards that translate IT risk to business impact and next actions.
Identity & access controls: MFA, SSO, conditional access, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores.
Secure collaboration: hardened M365 tenants, secure file sharing, and mobile device management.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
| 24/7/365 Network Monitoring | Antivirus/EDR | Patching | Help Desk | QBRs & Board Reporting | M365 Hardening & Support | 24/7/365 SOC | Threat Intelligence | Active Incident Response | Reliance Backups | |
| Stability Essential | √ | √ | √ | + | + | + | + | + | ||
| Stability Professional | √ | √ | √ | √ | √ | + | + | |||
| Stability Ultimate | √ | √ | √ | √ | √ | √ | √ | √ | √ | + |
Table-stakes IT for Every Bank
AV/EDR, patching, backups, identity, secure collaboration—these are the minimums. We implement them consistently, prove they’re working, and keep them aligned to your operating calendar.
Antivirus/EDR
Continuous detection and response with automatic quarantine and remediation—kept lightweight to avoid teller-line slowdowns.
Patching
After-hours OS and app updates to close vulnerabilities without disrupting branch or wire desks.
Reliance Backups
DR-rated protection for endpoints, servers, and cloud data (M365 email/SharePoint) with periodic test restores and reports.
Microsoft 365 Hardening
Identity governance (MFA/SSO/conditional access), least privilege, and secure sharing—administered in one pane of glass.
Why TorchLight for Banks?
Because you need a partner that understands banking operations and examiner expectations, coordinates vendors without drama, and answers to your board with clarity. We deliver trust, security, and stability—so your team can grow deposits, make quality loans, and serve your community.
The Way Forward – TorchLight Blog
-
Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
-
Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
-
The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?