Managed IT & Security for Healthcare & Life Sciences
Clinic-quiet IT, PHI protection, and predictable cost—for providers, labs, biotech, and research teams.
What keeps healthcare & life sciences leaders up at night
- HIPAA/HITECH compliance gaps and audit readiness
- EHR downtime impacting patient care and revenue
- Ransomware, BEC, and medical device exposure
- Research data integrity, access control, and chain-of-custody
- Vendor sprawl across EHR, imaging, labs, and specialty apps
Outcomes TorchLight delivers
- Compliance-ready policies, risk assessments, and evidence
- Uptime targets aligned to clinic hours and maintenance windows
- Segmented networks and managed EDR to reduce attack surface
- Protected research workflows with access, logging, and backups
- Vendor coordination and single-point accountability
Stability Managed IT Packages for Healthcare & Life Sciences
Start with the essentials and scale security and compliance as complexity grows.
Stability Essential
Foundation controls and monitoring to stabilize day-to-day operations and protect PHI/PII.
• Managed AV/EDR & automated patching
• 24/7/365 Network Operations Center (human-led)
• Optional Reliance Backups for M365 & endpoints
Stability Professional
Add white-glove user support and a governance rhythm that aligns IT metrics with compliance and leadership oversight.
• Everything in Stability Essential
• TorchLight Help Desk (email, phone, agent)
• Quarterly Business Reviews & monthly health reports
• Optional backups for SharePoint, servers, & more
Stability Ultimate
Full-spectrum IT + security with active response, tailored for regulated environments, clinical devices, and research networks.
• Everything in Stability Professional
• 24/7/365 Security Operations Center (SOC)
• Real-time active response & incident management
• Threat intelligence & attacker infrastructure tracking
• Microsoft 365 hardening & identity governance
Design & Build for HLS
Identity & access, secure messaging, mobile device management, clinical network segmentation, private cloud, and disaster-recovery testing—delivered with a security-first approach.
Compliance & Resilience — What’s Included
Compliance readiness: policies, BAAs, risk assessments, and evidence aligned to HIPAA/HITECH, 21 CFR Part 11, and common frameworks.
Operational resilience: maintenance windows aligned to clinic hours; change management and test plans for EHR and imaging.
Vendor oversight: coordinated escalation with EHR, imaging, lab, and specialty vendors; due-diligence evidence for committees.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT risk to business impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing, and mobile device management.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
| 24/7/365 Network Monitoring | Antivirus/EDR | Patching | Help Desk | QBRs & Leadership Reporting | M365 Hardening & Support | 24/7/365 SOC | Threat Intelligence | Active Incident Response | Reliance Backups | |
| Stability Essential | √ | √ | √ | + | + | + | + | + | ||
| Stability Professional | √ | √ | √ | √ | √ | + | + | |||
| Stability Ultimate | √ | √ | √ | √ | √ | √ | √ | √ | √ | + |
Table-stakes IT for Every Care & Research Team
AV/EDR, patching, backups, identity, secure collaboration—these are the minimums. We implement them consistently, prove they work, and align changes to clinic and lab schedules.
Antivirus/EDR
Continuous detection and response with automatic quarantine and remediation—kept lightweight for workstations, carts, and kiosks.
Patching
After-hours OS and app updates to close vulnerabilities without disrupting clinics, studies, or on-call rotations.
Reliance Backups
DR-rated protection for endpoints, servers, and cloud data (M365 email/SharePoint) with periodic test restores and reports.
Microsoft 365 Hardening
Identity governance (MFA/SSO/conditional access), least privilege, and secure sharing—administered in one pane of glass.
Why TorchLight for Healthcare & Life Sciences?
Because you need a partner that understands clinical and research workflows, coordinates vendors without drama, and reports to leadership and compliance with clarity. We deliver trust, security, and stability—so your team can deliver care and accelerate discovery.
The Way Forward – TorchLight Blog
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
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The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?