Managed IT & Security for Manufacturing
Protect uptime, safeguard IP, and align OT/IT—without blowing up shift schedules.
What keeps manufacturing leaders up at night
- Ransomware and IP theft disrupting production and supply commitments
- Legacy Windows, PLC/HMI, SCADA, and historian systems with limited patch windows
- OT/IT convergence without clear ownership, segmentation, or change control
- Customer and regulator audits (CMMC/800-171, ISO 27001) with evidence gaps
- Multi-site sprawl, vendor access, and remote plants with thin support
Outcomes TorchLight delivers
- Forecastable uptime with maintenance windows matched to shift schedules
- OT network segmentation (Purdue model), least-privilege access, and vendor controls
- EDR on IT endpoints plus feasible security controls for OT assets
- Compliance-ready policies, risk assessments, and evidence packs for audits
- Single-point vendor coordination across MES/ERP, OEMs, and plant systems
Stability Managed IT Packages for Manufacturing
Start with the essentials and scale security and governance as complexity grows.
Stability Essential
Foundation controls and monitoring to stabilize day-to-day operations and protect IP and supplier data.
• Managed AV/EDR & automated patching
• 24/7/365 Network Operations Center (human-led)
• Optional Reliance Backups for M365 & endpoints
Stability Professional
Add white-glove user support and a governance rhythm that aligns IT metrics with operations and audit oversight.
• Everything in Stability Essential
• TorchLight Help Desk (email, phone, agent)
• Quarterly Business Reviews & monthly health reports
• Optional backups for SharePoint, servers, & more
Stability Ultimate
Full-spectrum IT + security with active response, tailored for OT/IT environments and supplier compliance.
• Everything in Stability Professional
• 24/7/365 Security Operations Center (SOC)
• Real-time active response & incident management
• Threat intelligence & attacker infrastructure tracking
• Microsoft 365 hardening & identity governance
Design & Build for Manufacturing
OT asset discovery, network segmentation, vendor remote access, plant Wi-Fi, site moves, private cloud/edge, and disaster-recovery testing—delivered with a security-first approach.
Compliance & Resilience — What’s Included
Audit readiness: policies, risk assessments, SSP/POA&M packages and evidence aligned to ISO 27001 and NIST SP 800-171/CMMC (as applicable).
Operational resilience: patch and change windows built around shifts and planned outages; test plans for MES/ERP and plant systems.
Vendor oversight: coordinated escalation with MES/ERP, OEMs, and integrators; due-diligence evidence for customer audits.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT/OT risk to business impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing with suppliers, and mobile device management.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
| 24/7/365 Network Monitoring | Antivirus/EDR | Patching | Help Desk | QBRs & Leadership Reporting | M365 Hardening & Support | 24/7/365 SOC | Threat Intelligence | Active Incident Response | Reliance Backups | OT Segmentation & Vendor Access (integration) | |
| Stability Essential | √ | √ | √ | + | + | + | + | + | + | ||
| Stability Professional | √ | √ | √ | √ | √ | + | + | + | |||
| Stability Ultimate | √ | √ | √ | √ | √ | √ | √ | √ | √ | + | + |
Table-stakes IT for Every Plant
EDR, patching, backups, identity, secure collaboration—these are the minimums. We implement them consistently, prove they work, and schedule changes around shifts and planned downtime.
Antivirus/EDR
Continuous detection and response with automatic quarantine and remediation—kept lightweight for shop-floor workstations and engineering laptops.
Patching
After-hours OS and app updates to close vulnerabilities without interrupting production, quality checks, or maintenance cycles.
Reliance Backups
DR-rated protection for endpoints, servers, and cloud data (M365 email/SharePoint) with periodic test restores and reports.
Microsoft 365 Hardening
Identity governance (MFA/SSO/conditional access), least privilege, and secure supplier sharing—administered in one pane of glass.
Why TorchLight for Manufacturing?
Because you need a partner that understands plant floor realities, coordinates vendors without drama, and reports to leadership and auditors with clarity. We deliver trust, security, and stability—so your teams can deliver on-time, every time.
The Way Forward – TorchLight Blog
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
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The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?