Managed IT for Small Business
Right-sized IT & security for teams of 5–150 — fast support, predictable pricing, no drama.
Small Business Service Packages
Choose the level of coverage you need today—upgrade as you grow.
Stability Essential
Perfect for smaller teams that want strong basics: managed endpoint detection and response, automated patching, and 24/7 monitoring for workstations and servers.
• Managed AV & Patching for all devices
• 24/7/365 Network Operations Center (human-led)
• Optional backups for workstations & M365
Stability Professional
Add user support and guidance. Great for growing teams that need responsive Help Desk and regular reporting.
• Everything in Stability Essential
• TorchLight Help Desk (email, phone, agent)
• Quarterly Business Reviews & monthly health reports
• Optional backups for M365, SharePoint & more
Stability Ultimate
Our most popular plan for SMBs that want full coverage—IT + security together with round-the-clock response.
• Everything in Stability Professional
• 24/7/365 Security Operations Center (SOC)
• Real-time active response & incident management
• Threat intelligence & attacker infrastructure tracking
• M365 support included
Design & Build Projects
Need a migration, office move, or security upgrade? Our engineers and PMs deliver scoped, fixed-fee projects—built with a security-first approach for SMB budgets.
| 24/7/365 Network Monitoring | Endpoint Detection and Response | Patching | Help Desk | Quarterly Business Review | M365 Support | 24/7/365 Security Monitoring | Threat Intelligence | Active Incident Response | Reliance Backups | |
| Stability Essential | √ | √ | √ | + | + | + | + | + | ||
| Stability Professional | √ | √ | √ | √ | √ | + | + | |||
| Stability Ultimate | √ | √ | √ | √ | √ | √ | √ | √ | √ | + |
Table-stakes IT for Every Small Business
Endpoint security, patching, backups, and cloud productivity are the basics. We implement them consistently so your business stays secure and operational—without slowing your team down.
Endpoint Detection and Response
Lightweight protection that monitors in real time, quarantines threats, and auto-remediates—without interrupting your day.
Patching
Automated OS and app updates happen after hours to reduce disruption and close security gaps quickly.
Reliance Backups
Disaster-recovery-ready backups for workstations, servers, and cloud data—including M365 email and SharePoint.
Microsoft 365 Support
Simplified administration for email, identities, SharePoint, and Azure AD—managed in one pane of glass by our team.
Why TorchLight for SMBs?
Because you need a partner who answers quickly, speaks human, and keeps you safe. We build long-term relationships on candor, proactive communication, and a service mindset so your team stays productive and protected. Our mission is simple: secure and support small businesses so you can focus on growth.
The Way Forward – TorchLight Blog
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
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The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?