Managed IT & Security for Government
Trust, privacy, and continuity for cities, counties, agencies, and special districts—delivered with predictable cost
What keeps government leaders up at night
- Ransomware and business email compromise impacting essential services
- Public-records retention, eDiscovery, and chain-of-custody gaps
- Identity sprawl across departments, contractors, and seasonal staff
- Vendor sprawl across CAD/RMS, permitting, finance, and collaboration tools
- Audit findings, insurance questionnaires, and budget predictability
Outcomes TorchLight delivers
- Compliance-ready controls, policies, and evidence for audits
- Hardened identity, secure collaboration, and tested recovery
- Service uptime targets aligned to department operations
- Vendor coordination and single-point accountability
- Quarterly Business Reviews with health scorecards and next steps
Why TorchLight for Government?
Because you need a partner that understands public-sector workflows, coordinates vendors without drama, and reports to leadership and auditors with clarity. We deliver trust, security, and stability—so your teams can deliver essential services.
Secure, Predictable IT for Government
Friendly service desk support, endpoint security, patching, backups, and cloud productivity are the basics. We implement them consistently so your business stays secure and operational, without slowing your team down.
Endpoint Detection and Response
Lightweight protection that monitors in real time, quarantines threats, and auto-remediates—without interrupting your day.
Vulnerability Management and Patching
Automated OS and app updates happen after hours to reduce disruption and close security gaps quickly.
Reliance Backups
Disaster-recovery-ready backups for workstations, servers, and cloud data—including M365 email and SharePoint.
Microsoft 365 Support
Simplified administration for email, identities, SharePoint, and Azure AD—managed in one pane of glass by our team.
24x7x365 Security Monitoring
We watch your business 24×7 and protect you in real time from threat actors.
Identity Threat Detection and Response (ITDR)
ITDR protects your business by monitoring and responding to suspicious account activity to keep user identities and data secure.
Governance & Resilience — What’s Included
Compliance readiness: policies, risk assessments, BAAs where required, and evidence aligned to common public-sector controls (e.g., CJIS expectations for law enforcement records, IRS Pub 1075 data-handling guidance, statewide IT standards).
Operational resilience: maintenance windows aligned to department schedules; change management and test plans for critical systems.
Vendor oversight: coordinated escalation with application vendors; due-diligence evidence for committees and boards.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT risk to service impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing, mobile device management, and guidance for GCC/GCC High adoption pathways.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
The Way Forward – TorchLight Blog
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“Among the Best They Have Ever Evaluated.”
When an independent auditor calls your security framework “among the best they’ve ever evaluated,” you know something’s working. At TorchLight, we deliver enterprise-grade IT and cybersecurity tailored to regulated small businesses—without the enterprise budget.
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Is Your Small Organization Nearing a Cybersecurity Breaking Point?
Small businesses are facing a cybersecurity breaking point—strained IT teams, rising threats, and tight budgets. TorchLight delivers scalable, enterprise-grade protection tailored to your size and cost constraints.
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Why Security-First Design Starts With Simplicity—Not More Controls
When cybersecurity becomes a barrier, people work around it—and that’s where risk begins. At TorchLight, we design security that aligns with your business, supports your users, and satisfies auditors—without slowing you down.
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Why Small Businesses Are the New Cyber Targets—And How to Stay Protected
Cybercriminals target the vulnerable, not just the big guys. For small businesses in regulated industries, the risks are real—compliance gaps, lost trust, even financial collapse. At TorchLight, we make enterprise-grade cybersecurity practical and personal, with strategy-led protection built for your business.
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Windows Recall: What You Need to Know — And Why It Matters
Microsoft’s upcoming Recall feature for Windows 11 Copilot+ PCs is shaping up to be one of the most talked-about developments in workplace technology this year. Designed to boost productivity by taking periodic snapshots of user activity for easy, searchable recall, the feature promises convenience — but also raises serious privacy and security concerns.
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Strengthening Your Security Posture with EDR & ITDR
Cyber attackers aren’t just targeting networks anymore—they’re going after identities and endpoints at scale. In fact, over 80% of breaches involve compromised credentials or exploited devices. In this month’s service spotlight, we break down two critical layers of modern cyber defense—Endpoint Detection and Response (EDR) and Identity Threat Detection and Response (ITDR)—and show how they…
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Washington State Expands Sales Tax to IT Services
A new Washington State law—Senate Bill 5814—goes into effect on October 1, 2025, and it will significantly impact customers located in Washington who receive IT, digital, and tech-related services. This change will apply regardless of where the service provider is located, and may affect how your organization is billed by vendors like MSSPs, cloud providers,…
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The Windows 10 to Windows 11 Transition
Another large milestone looms in the Microsoft ecosystem as Windows 10 is (mostly) officially sunsetted on October 14, 2025. Meaning, no new security updates will be produced by Microsoft, unless you purchase an ESU/Extended Security Update license for up to three years that will allow Windows 10 to continue receiving security updates on a regular…
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Tech Talk – What is DMARC, DKIM, SPF & Why Do I Want To Know?
DMARC, DKIM and SPF are three separate email authentication protocols that build layers of security around email delivery and integrity. Used in conjunction with each other, they provide a durable layer of protection for inbound emails and brand protection to prevent bad actors from sending emails using your business domain name. These tools provide domain…
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Beware of the ClickFix Scam!
TorchLight’s Threat Intelligence team has uncovered a resurgence of a phishing scam called ‘ClickFix,’ initially identified in late 2024 but now widely used by cybercriminals in 2025.
