Managed IT & Security for Government
Trust, privacy, and continuity for cities, counties, agencies, and special districts—delivered with predictable cost
What keeps government leaders up at night
- Ransomware and business email compromise impacting essential services
- Public-records retention, eDiscovery, and chain-of-custody gaps
- Identity sprawl across departments, contractors, and seasonal staff
- Vendor sprawl across CAD/RMS, permitting, finance, and collaboration tools
- Audit findings, insurance questionnaires, and budget predictability
Outcomes TorchLight delivers
- Compliance-ready controls, policies, and evidence for audits
- Hardened identity, secure collaboration, and tested recovery
- Service uptime targets aligned to department operations
- Vendor coordination and single-point accountability
- Quarterly Business Reviews with health scorecards and next steps
Why TorchLight for Government?
Because you need a partner that understands public-sector workflows, coordinates vendors without drama, and reports to leadership and auditors with clarity. We deliver trust, security, and stability—so your teams can deliver essential services.
Secure, Predictable IT for Government
Friendly service desk support, endpoint security, patching, backups, and cloud productivity are the basics. We implement them consistently so your business stays secure and operational, without slowing your team down.
Endpoint Detection and Response
Lightweight protection that monitors in real time, quarantines threats, and auto-remediates—without interrupting your day.
Vulnerability Management and Patching
Automated OS and app updates happen after hours to reduce disruption and close security gaps quickly.
Reliance Backups
Disaster-recovery-ready backups for workstations, servers, and cloud data—including M365 email and SharePoint.
Microsoft 365 Support
Simplified administration for email, identities, SharePoint, and Azure AD—managed in one pane of glass by our team.
24x7x365 Security Monitoring
We watch your business 24×7 and protect you in real time from threat actors.
Identity Threat Detection and Response (ITDR)
ITDR protects your business by monitoring and responding to suspicious account activity to keep user identities and data secure.
Governance & Resilience — What’s Included
Compliance readiness: policies, risk assessments, BAAs where required, and evidence aligned to common public-sector controls (e.g., CJIS expectations for law enforcement records, IRS Pub 1075 data-handling guidance, statewide IT standards).
Operational resilience: maintenance windows aligned to department schedules; change management and test plans for critical systems.
Vendor oversight: coordinated escalation with application vendors; due-diligence evidence for committees and boards.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT risk to service impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing, mobile device management, and guidance for GCC/GCC High adoption pathways.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
The Way Forward – TorchLight Blog
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Microsoft Teams Phishing Attacks
TorchLight Security Operations Center continues to hear about Microsoft Teams as the vector to social engineering, phishing and spearphishing attempts by hackers. Given the volume of noise, we thought we’d publish what we know and how to defend against these attacks.
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New Mac Vulnerability – Banshee MacOS Stealer
Our security operations center was notified of a new and novel bug that can affect all Macs. Titled “Banshee MacOS Stealer”, this first came on the scene in mid-2024 as a “malware as a service” exploit.
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NIST Cybersecurity Framework 2.0 – Considerations for Small to Medium Sized Businesses
The NIST Cybersecurity Framework is a methodology designed to simplify the process of planning, implementing, managing and responding to threats from a holistic point of view in the Information Technology Delivery and Security space. It is specifically designed for organizations that either have no or very little cybersecurity planning, processes or responses to emerging threats.
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Industry Impact of Ransomware Attacks
Find out why academic institutions, automobile dealerships, and the utility sector are all high-profile targets of ransomware attacks.
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Employee Training & Email Security
Find out why employee training is essential for maintaining email security and protecting your business.
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What to Know About Email Security
One of the weakest links in keeping your business secure can be the employee who opens a malicious email. Attack vectors get more and more sophisticated every day. That is why having up-to-date email security should be a top priority for your business.
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New NIST Guidelines Offer Starting Point for Cybersecurity
Important highlights about the National Institute of Standards and Technology (NIST) update of its guidance to organizations for assessing their internal security IT system.
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Customer Testimonial: WETA
The proactive nature of the WETA’s leadership, spearheaded by Ken Jones (Senior Director, IT), drove WETA to form a partnership with TorchLight to ensure appropriate support for an infosec foundation as effective—and agile—as the ever-evolving threats and risks it faces.
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Statement on Russia Cyberattacks
While we are aware of no specific or credible Russian cyber threats to the United States at this time, CISA recommends that organizations continue to be prepared to respond to any disruptive cyber activity.
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Why Zero Trust is Essential for Remote Work
The rise of Zero Trust has helped businesses remain secure – even in remote working environments. Here are a few things that you should know about zero trust for your business and why it is essential for remaining cyber secure in both hybrid and remote workspaces.