Credit Union Cybersecurity That Strengthens Member Trust
24/7 Managed IT and Cybersecurity with compliance embedded for NCUA, FFIEC, and GLBA: built specifically for credit unions.
• Purpose-built for credit unions: visibility, MDR, and compliance embedded into daily operations
• CISSP, CISA, CISM-certified team, led by a former IS&T examiner
• Audit-ready reporting and artifacts included
“TorchLight has been more than a vendor to our multi-branch Credit Union, they are more like our partner. Our relationship with TorchLight dates back to 2007 when we were one of their very first clients who worked with them on a security assessment and gap analysis. TorchLight has worked with us ever since to help us achieve success for its employees and members through technology. They continue to strategically align with us to provide a full suite of services and have continued to deliver for almost 20 years.”
– Annettee Babb, CEO, PrimeSource Credit Union
Serving credit unions since 2007 • CISSP • CISA • CISM certified team • Led by former IS&T examiner
With TorchLight CommunityShield Managed Services, your credit union gains enterprise-level cybersecurity without the enterprise-level cost. We bring the technology, expertise, and 24/7 protection you need so you can focus on serving your members, not fighting off cyberattacks.
Clear Visibility Into Risk
You can’t protect what you can’t see
See threats across endpoints, identities, cloud, and vendors; no noise, no blind spots.
Outcome: Smarter decisions, proactive risk reduction.
Speed to Detect & Respond
Because delay is the enemy
24/7 monitoring with real-time alerting and incident response: stop phishing, credential abuse, and ransomware fast.
Outcome: Reduced dwell time, minimal operational disruption.
Confidence in Compliance
Stay ahead of auditors, not behind them
NCUA, FFIEC, and GLBA controls, logging, and reporting built into daily operations – walk into exams prepared.
Outcome: Streamlined audits, reduced regulatory exposure.
Security That Evolves With You
Designed to scale as your institution grows
Adapts to core conversions and new digital services without massive overhauls or extra headcount.
Outcome: Long-term agility, future-ready protection.
TorchLight CommunityShield Managed Services brings together MDR, visibility, and compliance so your credit union can stay secure, exam-ready, and focused on member experience.
What Makes Us Different?
TorchLight emphasizes collaboration among leadership, IT, security, and vendors. Our team helps you proactively identify hidden risk, empower employees, and create a superior banking experience for your members, not just react to alerts.
Introducing TorchLight CommunityShield Managed Services
Community Visibility
Real-Time Containment
Compliance-Embedded Ops
Resilient Scale
Built for Credit Unions: Not a Generic Partner
With TorchLight
• Credit-union-specific control mapping (NCUA/FFIEC/GLBA)
• Audit-ready reporting and artifact support
• Identity, endpoint, and SIEM coverage tuned for CU workflows
• Guidance from CISSP, CISA, CISM-certified team
• Led by former IS&T examiner
Generic MDRs
• One-size-fits-all alerts and runbooks
• Limited regulatory insight for credit unions
• Audit prep treated as an add-on, or not supported
• Slower to tune for core banking environments
TorchLight Services
24/7 Monitoring & Active Incident Response
Protect your credit union around the clock with continuous threat monitoring and expert-led incident response. Our security team watches your environment day and night, ready to investigate alerts, contain threats, and respond swiftly so member services stay online and trusted.
Endpoint Detection Response & Identity Threat Detection Response
Safeguard members, staff, and sensitive financial data with real-time protection across all endpoints and identities. From teller stations to remote laptops, detect and stop ransomware, malware, insider threats, and credential abuse before they impact operations.
SIEM & Log Management with Compliance Reporting
Gain full visibility into your credit union’s IT environment with centralized log management and intelligent threat detection. Our SIEM streamlines compliance reporting for NCUA, FFIEC, and GLBA while helping you detect anomalies, investigate incidents, and meet audit requirements with confidence.
Regulatory Compliance & Risk Management
Stay ahead of regulatory demands and reduce operational risk with expert-driven compliance and risk management services. We help align your credit union with NCUA, FFIEC, GLBA, and other key frameworks through continuous risk assessments, policy support, and audit readiness.
Compliance-Ready. Threat Resilient.
Credit Union Secure.
Why TorchLight?
Led by a former IS&T examiner, supported by a CISSP, CISA, and CISM-certified team.
At TorchLight, our “why” is simple: we exist to serve our customers and protect them from the relentless threat of hackers. This mission drives everything we do, setting us apart in the Secured and Managed IT landscape.
We foster a culture of candor, transparency, service, proactive communication and a growth mindset, all aimed at supporting our clients’ needs. We seek trusted partnerships with organizations that share our values, prioritizing open dialogue and a win/win mindset.
Together, we ensure that IT security goals are not only met but exceeded, safeguarding business continuity every day. Our people are our greatest asset, unified by our mission to secure and serve our customers and frustrate the hackers.
Frequently Asked Questions
How fast can you be up and running?
Telemetry onboarding begins after kickoff. We align with your change windows to minimize disruption and keep member services available.
What support do you provide for audits?
We provide control mapping, evidence logs, and reporting aligned to NCUA, FFIEC, and GLBA, along with remediation guidance for any findings.
Do you integrate with our core systems and vendors?
Yes. We cover endpoint, identity, cloud, and critical third-party vendors, and confirm specific integrations with your team during discovery.
What does my team need to do?
We monitor, investigate, and respond. Your team approves key actions, implements agreed changes, and participates in periodic reviews.
Ready to Strengthen Member Trust?
Let’s review your environment and outline a clear plan to reduce risk and prepare for your next exam with TorchLight CommunityShield Managed Services.
The Way Forward – TorchLight Blog
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Microsoft Teams Phishing Attacks
TorchLight Security Operations Center continues to hear about Microsoft Teams as the vector to social engineering, phishing and spearphishing attempts by hackers. Given the volume of noise, we thought we’d publish what we know and how to defend against these attacks.
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New Mac Vulnerability – Banshee MacOS Stealer
Our security operations center was notified of a new and novel bug that can affect all Macs. Titled “Banshee MacOS Stealer”, this first came on the scene in mid-2024 as a “malware as a service” exploit.
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NIST Cybersecurity Framework 2.0 – Considerations for Small to Medium Sized Businesses
The NIST Cybersecurity Framework is a methodology designed to simplify the process of planning, implementing, managing and responding to threats from a holistic point of view in the Information Technology Delivery and Security space. It is specifically designed for organizations that either have no or very little cybersecurity planning, processes or responses to emerging threats.
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Industry Impact of Ransomware Attacks
Find out why academic institutions, automobile dealerships, and the utility sector are all high-profile targets of ransomware attacks.
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Employee Training & Email Security
Find out why employee training is essential for maintaining email security and protecting your business.
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What to Know About Email Security
One of the weakest links in keeping your business secure can be the employee who opens a malicious email. Attack vectors get more and more sophisticated every day. That is why having up-to-date email security should be a top priority for your business.
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New NIST Guidelines Offer Starting Point for Cybersecurity
Important highlights about the National Institute of Standards and Technology (NIST) update of its guidance to organizations for assessing their internal security IT system.
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Customer Testimonial: WETA
The proactive nature of the WETA’s leadership, spearheaded by Ken Jones (Senior Director, IT), drove WETA to form a partnership with TorchLight to ensure appropriate support for an infosec foundation as effective—and agile—as the ever-evolving threats and risks it faces.
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Statement on Russia Cyberattacks
While we are aware of no specific or credible Russian cyber threats to the United States at this time, CISA recommends that organizations continue to be prepared to respond to any disruptive cyber activity.
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Why Zero Trust is Essential for Remote Work
The rise of Zero Trust has helped businesses remain secure – even in remote working environments. Here are a few things that you should know about zero trust for your business and why it is essential for remaining cyber secure in both hybrid and remote workspaces.