Managed IT & Security for Government
Trust, privacy, and continuity for cities, counties, agencies, and special districts—delivered with predictable cost
What keeps government leaders up at night
- Ransomware and business email compromise impacting essential services
- Public-records retention, eDiscovery, and chain-of-custody gaps
- Identity sprawl across departments, contractors, and seasonal staff
- Vendor sprawl across CAD/RMS, permitting, finance, and collaboration tools
- Audit findings, insurance questionnaires, and budget predictability
Outcomes TorchLight delivers
- Compliance-ready controls, policies, and evidence for audits
- Hardened identity, secure collaboration, and tested recovery
- Service uptime targets aligned to department operations
- Vendor coordination and single-point accountability
- Quarterly Business Reviews with health scorecards and next steps
Why TorchLight for Government?
Because you need a partner that understands public-sector workflows, coordinates vendors without drama, and reports to leadership and auditors with clarity. We deliver trust, security, and stability—so your teams can deliver essential services.
Secure, Predictable IT for Government
Friendly service desk support, endpoint security, patching, backups, and cloud productivity are the basics. We implement them consistently so your business stays secure and operational, without slowing your team down.
Endpoint Detection and Response
Lightweight protection that monitors in real time, quarantines threats, and auto-remediates—without interrupting your day.
Vulnerability Management and Patching
Automated OS and app updates happen after hours to reduce disruption and close security gaps quickly.
Reliance Backups
Disaster-recovery-ready backups for workstations, servers, and cloud data—including M365 email and SharePoint.
Microsoft 365 Support
Simplified administration for email, identities, SharePoint, and Azure AD—managed in one pane of glass by our team.
24x7x365 Security Monitoring
We watch your business 24×7 and protect you in real time from threat actors.
Identity Threat Detection and Response (ITDR)
ITDR protects your business by monitoring and responding to suspicious account activity to keep user identities and data secure.
Governance & Resilience — What’s Included
Compliance readiness: policies, risk assessments, BAAs where required, and evidence aligned to common public-sector controls (e.g., CJIS expectations for law enforcement records, IRS Pub 1075 data-handling guidance, statewide IT standards).
Operational resilience: maintenance windows aligned to department schedules; change management and test plans for critical systems.
Vendor oversight: coordinated escalation with application vendors; due-diligence evidence for committees and boards.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT risk to service impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing, mobile device management, and guidance for GCC/GCC High adoption pathways.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
The Way Forward – TorchLight Blog
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Why Integration Security Matters (And Why Your Firewall Can’t Help)
In August, Palo Alto Networks got breached. Not through their firewall. Not through phishing. Through a Salesforce integration. Over 700 organizations were affected. And their security tools never saw it coming.
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…