Managed IT & Security for Government
Trust, privacy, and continuity for cities, counties, agencies, and special districts—delivered with predictable cost
What keeps government leaders up at night
- Ransomware and business email compromise impacting essential services
- Public-records retention, eDiscovery, and chain-of-custody gaps
- Identity sprawl across departments, contractors, and seasonal staff
- Vendor sprawl across CAD/RMS, permitting, finance, and collaboration tools
- Audit findings, insurance questionnaires, and budget predictability
Outcomes TorchLight delivers
- Compliance-ready controls, policies, and evidence for audits
- Hardened identity, secure collaboration, and tested recovery
- Service uptime targets aligned to department operations
- Vendor coordination and single-point accountability
- Quarterly Business Reviews with health scorecards and next steps
Why TorchLight for Government?
Because you need a partner that understands public-sector workflows, coordinates vendors without drama, and reports to leadership and auditors with clarity. We deliver trust, security, and stability—so your teams can deliver essential services.
Secure, Predictable IT for Government
Friendly service desk support, endpoint security, patching, backups, and cloud productivity are the basics. We implement them consistently so your business stays secure and operational, without slowing your team down.
Endpoint Detection and Response
Lightweight protection that monitors in real time, quarantines threats, and auto-remediates—without interrupting your day.
Vulnerability Management and Patching
Automated OS and app updates happen after hours to reduce disruption and close security gaps quickly.
Reliance Backups
Disaster-recovery-ready backups for workstations, servers, and cloud data—including M365 email and SharePoint.
Microsoft 365 Support
Simplified administration for email, identities, SharePoint, and Azure AD—managed in one pane of glass by our team.
24x7x365 Security Monitoring
We watch your business 24×7 and protect you in real time from threat actors.
Identity Threat Detection and Response (ITDR)
ITDR protects your business by monitoring and responding to suspicious account activity to keep user identities and data secure.
Governance & Resilience — What’s Included
Compliance readiness: policies, risk assessments, BAAs where required, and evidence aligned to common public-sector controls (e.g., CJIS expectations for law enforcement records, IRS Pub 1075 data-handling guidance, statewide IT standards).
Operational resilience: maintenance windows aligned to department schedules; change management and test plans for critical systems.
Vendor oversight: coordinated escalation with application vendors; due-diligence evidence for committees and boards.
Cyber-insurance support: control implementation plans and attestations to stabilize renewals.
Leadership visibility: QBRs and scorecards translating IT risk to service impact and next actions.
Identity & access controls: MFA, SSO, conditional access, least privilege, and privileged account vaulting with approvals and logging.
Endpoint & server protection: managed AV/EDR, patching, and configuration baselines with 24/7 response.
Backups & recovery: Reliance Backups for endpoints, servers, and M365 with tested restores and reporting.
Secure collaboration: hardened M365 tenants, secure file sharing, mobile device management, and guidance for GCC/GCC High adoption pathways.
Incident response: named handlers, rapid containment, forensic coordination, and post-incident reporting.
The Way Forward – TorchLight Blog
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Payment Remittance Phishing Attacks Security Bulletin
Over the past several days, the TorchLight Security Operations Center has observed a rapid escalation in payment remittance phishing attacks targeting end users across multiple industries. While these phishing techniques aren’t new, the scale and frequency of this week’s activity represent a significant shift in threat actor behavior. In this post, we break down what…
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What Palo Alto’s Breach Teaches About Protecting SaaS Applications
In August, Palo Alto Networks got breached. Not through their firewall. Not through phishing. Through a Salesforce integration. Over 700 organizations were affected. And their security tools never saw it coming.
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
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The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?
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The Future of Authentication: Why Phishing-Resistant MFA Matters
MFA fatigue is creating security gaps as employees mindlessly click “approve” on authentication prompts. Learn how phishing-resistant MFA eliminates password frustration while stopping credential-based attacks entirely. Augusto Melo explores why this strategic shift cuts breach risk, boosts productivity, and positions organizations ahead of compliance requirements.
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Why Advanced Cybersecurity Tools Still Fail – And What to Do Instead
It seems like every week another well-known company falls victim to a cyberattack—even those armed with the latest, most expensive cybersecurity tools. So why do breaches keep happening? After 15 years of breach investigations, one pattern is clear: most organizations lack a holistic approach to security. Tools are important, but without layered defenses—spanning prevention, detection,…
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Why We Partnered with Drip7 Security Awareness Training to Tackle the Real Cybersecurity Risk: People
TorchLight has partnered with Drip7 to strengthen human-focused cybersecurity training. Learn how this microlearning platform helps reduce human error, improve security awareness, and support a holistic cybersecurity strategy for your business.
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20 Ways GenAI Will Reshape Cybersecurity and What It Means for Your Business
Generative AI is reshaping cybersecurity and changing the way businesses operate. In a recent Forbes Technology Council feature, TorchLight CEO Nolan Garrett shared how AI is improving threat detection and response while also introducing new risks, from deepfakes to automated reconnaissance. This post also looks at how AI is transforming industries beyond security, accelerating the…
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IT Should Be More Than Just Fixing Computers
Learn why SMBs need more than basic IT support—and how a security-first MSP like TorchLight can protect your business from modern cyber threats.