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Testimonials

I woke up on a cold winter morning to multiple phone calls and texts letting me know that TorchLight was hard at work preventing a breach. The TorchLight team waited outside for 45 minutes starting at 3:30am in 12 degree (Fahrenheit!) weather waiting for someone on our team to arrive so they could get to work. We really appreciate their stick-to-itiveness. Any other IT shop would have turned around and gone back to their warm beds. Not TorchLight.

– Jim, CEO – Spokane Valley

“TorchLight has been more than a vendor to our multi-branch Credit Union, they are more like our partner. Our relationship with TorchLight dates back to 2007 when we were one of their very first clients who worked with them on a security assessment and gap analysis. TorchLight has worked with us ever since to help us achieve success for its employees and members through technology. They continue to strategically align with us to provide a full suite of services and have continued to deliver for almost 20 years.”

– Annettee Babb, CEO, PrimeSource Credit Union


Read more about how TorchLight’s credit union security expertise delivers

What is the Zero-Cost IT Model?

It’s a five-stage system that first stops operational and financial leakage, then converts stability and security improvements into measurable cost offsets so IT becomes a self-funding system as maturity increases.

Do you replace our current IT provider or work alongside internal IT?

Both. We can fully manage IT, co-manage with in-house teams, or start with assessments to validate gaps and build a roadmap.

How do you help with cyber insurance renewals?

We align controls to underwriting requirements and provide evidence and validation carriers trust reducing renewal risk and improving outcomes.

What happens after we request an assessment?

We schedule a discovery, run an assessment, and deliver a clear roadmap so leadership knows what to do next and how progess will be measured.

What makes TorchLight different from other cybersecurity services companies?

A: Most cybersecurity companies and managed security services providers focus on tools and alerts. TorchLight is a cybersecurity services company built specifically for regulated industries, combining 24/7 managed security, compliance readiness, executive advisory, and independent validation in one unified program with measurable cost offsets. We speak to regulators and boards, not just IT teams.

Do you serve businesses outside of Spokane?

A: Yes. While our headquarters is in Spokane, Liberty Lake, Washington, TorchLight serves regulated organizations across the United States, including credit unions, community banks, healthcare providers, family offices, and compliance-sensitive businesses from coast to coast.

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