AI & Workflow Automation
For Predictable Growth
Design, document, and automate the work that runs your business so it flows the same way, every time.

AI & Workflow Automation Services
From scattered tasks and manual rework to documented, automated workflows that support growth and compliance.
We start with the way your work should run, then build simple, reliable automations around it. The result is less firefighting, fewer handoffs dropped, and a business that does not depend on one hero employee.
We work with platforms such as Microsoft Copilot, Power Automate, n8n and other automation tools, but we remain tool agnostic so the solution fits your systems, controls, and people.
What AI & Automation Change For Your Team
We help you move beyond one-off bots and scripts into reliable systems that free up capacity, improve accuracy, and make your operating model more predictable.
Process Discovery and Design
We map your current workflows, identify bottlenecks, and design a future state that reduces handoffs, errors, and rework while aligning with your controls.
Workflow Automation and Integration
We connect the tools you already own so data moves cleanly between systems and the right people are notified at the right time.
Copilot and M365 Enablement
We help your team get real value from Microsoft Copilot and related tools by aligning prompts, governance, and workflows with your daily work.
Human-in-the-Loop Guardrails
We design approvals, reviews, and controls into your automations so AI speeds up work without creating new risk.
Monitoring, Metrics, and Improvement
Dashboards and simple metrics show where automations save time and where the process still needs tuning so you keep improving over time.
Compliance and Risk Aligned Automation
For regulated industries we align automations with exam expectations, documentation needs, and your cyber and data governance requirements.
Why TorchLight for AI and Automation?
At TorchLight, we believe AI should make your business more predictable, not more chaotic. We focus on the systems that run your organization, then apply automation where it reduces noise and risk instead of creating new problems.
Our team blends IT, security, and business process expertise so your automations respect role-based access, audit requirements, and examiner expectations. We prioritize open communication and a partnership mindset so leaders stay in control of outcomes while we handle the technical details.
The result is a clear roadmap, documented workflows, and automations that support your people. You gain capacity, consistency, and confidence that critical processes will run even when key staff are out of office.
The Way Forward – TorchLight Blog
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20 Ways GenAI Will Reshape Cybersecurity and What It Means for Your Business
Generative AI is reshaping cybersecurity and changing the way businesses operate. In a recent Forbes Technology Council feature, TorchLight CEO Nolan Garrett shared how AI is improving threat detection and response while also introducing new risks, from deepfakes to automated reconnaissance. This post also looks at how AI is transforming industries beyond security, accelerating the…
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IT Should Be More Than Just Fixing Computers
Learn why SMBs need more than basic IT support—and how a security-first MSP like TorchLight can protect your business from modern cyber threats.
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“Among the Best They Have Ever Evaluated.”
When an independent auditor calls your security framework “among the best they’ve ever evaluated,” you know something’s working. At TorchLight, we deliver enterprise-grade IT and cybersecurity tailored to regulated small businesses—without the enterprise budget.
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Is Your Small Organization Nearing a Cybersecurity Breaking Point?
Small businesses are facing a cybersecurity breaking point—strained IT teams, rising threats, and tight budgets. TorchLight delivers scalable, enterprise-grade protection tailored to your size and cost constraints.
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Why Security-First Design Starts With Simplicity—Not More Controls
When cybersecurity becomes a barrier, people work around it—and that’s where risk begins. At TorchLight, we design security that aligns with your business, supports your users, and satisfies auditors—without slowing you down.
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Why Small Businesses Are the New Cyber Targets—And How to Stay Protected
Cybercriminals target the vulnerable, not just the big guys. For small businesses in regulated industries, the risks are real—compliance gaps, lost trust, even financial collapse. At TorchLight, we make enterprise-grade cybersecurity practical and personal, with strategy-led protection built for your business.
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Windows Recall: What You Need to Know — And Why It Matters
Microsoft’s upcoming Recall feature for Windows 11 Copilot+ PCs is shaping up to be one of the most talked-about developments in workplace technology this year. Designed to boost productivity by taking periodic snapshots of user activity for easy, searchable recall, the feature promises convenience — but also raises serious privacy and security concerns.
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Strengthening Your Security Posture with EDR & ITDR
Cyber attackers aren’t just targeting networks anymore—they’re going after identities and endpoints at scale. In fact, over 80% of breaches involve compromised credentials or exploited devices. In this month’s service spotlight, we break down two critical layers of modern cyber defense—Endpoint Detection and Response (EDR) and Identity Threat Detection and Response (ITDR)—and show how they…
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Washington State Expands Sales Tax to IT Services
A new Washington State law—Senate Bill 5814—goes into effect on October 1, 2025, and it will significantly impact customers located in Washington who receive IT, digital, and tech-related services. This change will apply regardless of where the service provider is located, and may affect how your organization is billed by vendors like MSSPs, cloud providers,…
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The Windows 10 to Windows 11 Transition
Another large milestone looms in the Microsoft ecosystem as Windows 10 is (mostly) officially sunsetted on October 14, 2025. Meaning, no new security updates will be produced by Microsoft, unless you purchase an ESU/Extended Security Update license for up to three years that will allow Windows 10 to continue receiving security updates on a regular…
