AI & Workflow Automation
For Predictable Growth
Design, document, and automate the work that runs your business so it flows the same way, every time.

AI & Workflow Automation Services
From scattered tasks and manual rework to documented, automated workflows that support growth and compliance.
We start with the way your work should run, then build simple, reliable automations around it. The result is less firefighting, fewer handoffs dropped, and a business that does not depend on one hero employee.
We work with platforms such as Microsoft Copilot, Power Automate, n8n and other automation tools, but we remain tool agnostic so the solution fits your systems, controls, and people.
What AI & Automation Change For Your Team
We help you move beyond one-off bots and scripts into reliable systems that free up capacity, improve accuracy, and make your operating model more predictable.
Process Discovery and Design
We map your current workflows, identify bottlenecks, and design a future state that reduces handoffs, errors, and rework while aligning with your controls.
Workflow Automation and Integration
We connect the tools you already own so data moves cleanly between systems and the right people are notified at the right time.
Copilot and M365 Enablement
We help your team get real value from Microsoft Copilot and related tools by aligning prompts, governance, and workflows with your daily work.
Human-in-the-Loop Guardrails
We design approvals, reviews, and controls into your automations so AI speeds up work without creating new risk.
Monitoring, Metrics, and Improvement
Dashboards and simple metrics show where automations save time and where the process still needs tuning so you keep improving over time.
Compliance and Risk Aligned Automation
For regulated industries we align automations with exam expectations, documentation needs, and your cyber and data governance requirements.
Why TorchLight for AI and Automation?
At TorchLight, we believe AI should make your business more predictable, not more chaotic. We focus on the systems that run your organization, then apply automation where it reduces noise and risk instead of creating new problems.
Our team blends IT, security, and business process expertise so your automations respect role-based access, audit requirements, and examiner expectations. We prioritize open communication and a partnership mindset so leaders stay in control of outcomes while we handle the technical details.
The result is a clear roadmap, documented workflows, and automations that support your people. You gain capacity, consistency, and confidence that critical processes will run even when key staff are out of office.
The Way Forward – TorchLight Blog
-

Tech Talk – What is DMARC, DKIM, SPF & Why Do I Want To Know?
DMARC, DKIM and SPF are three separate email authentication protocols that build layers of security around email delivery and integrity. Used in conjunction with each other, they provide a durable layer of protection for inbound emails and brand protection to prevent bad actors from sending emails using your business domain name. These tools provide domain…
-

Beware of the ClickFix Scam!
TorchLight’s Threat Intelligence team has uncovered a resurgence of a phishing scam called ‘ClickFix,’ initially identified in late 2024 but now widely used by cybercriminals in 2025.
-

Microsoft Teams Phishing Attacks
TorchLight Security Operations Center continues to hear about Microsoft Teams as the vector to social engineering, phishing and spearphishing attempts by hackers. Given the volume of noise, we thought we’d publish what we know and how to defend against these attacks.
-

New Mac Vulnerability – Banshee MacOS Stealer
Our security operations center was notified of a new and novel bug that can affect all Macs. Titled “Banshee MacOS Stealer”, this first came on the scene in mid-2024 as a “malware as a service” exploit.
-

NIST Cybersecurity Framework 2.0 – Considerations for Small to Medium Sized Businesses
The NIST Cybersecurity Framework is a methodology designed to simplify the process of planning, implementing, managing and responding to threats from a holistic point of view in the Information Technology Delivery and Security space. It is specifically designed for organizations that either have no or very little cybersecurity planning, processes or responses to emerging threats.
-

Industry Impact of Ransomware Attacks
Find out why academic institutions, automobile dealerships, and the utility sector are all high-profile targets of ransomware attacks.
-

Employee Training & Email Security
Find out why employee training is essential for maintaining email security and protecting your business.
-

What to Know About Email Security
One of the weakest links in keeping your business secure can be the employee who opens a malicious email. Attack vectors get more and more sophisticated every day. That is why having up-to-date email security should be a top priority for your business.
-

New NIST Guidelines Offer Starting Point for Cybersecurity
Important highlights about the National Institute of Standards and Technology (NIST) update of its guidance to organizations for assessing their internal security IT system.
-

Customer Testimonial: WETA
The proactive nature of the WETA’s leadership, spearheaded by Ken Jones (Senior Director, IT), drove WETA to form a partnership with TorchLight to ensure appropriate support for an infosec foundation as effective—and agile—as the ever-evolving threats and risks it faces.
