Managed Security Services
For Proactive Cybersecurity
Proactive Blocking and Threat Hunting For Emerging Threats And Instant Active Remediation Response When A Threat Is Identified.
Our Managed Service Service Packages
Holistic IT Services to Design, Build and Manage to Achieve
Business Outcomes At A Predictable Per User Cost
Vigilance
Essential Security
Perfect for companies needing a fractional
security solution that partners with company internal IT staff, but without the expensive tooling and certified staffing requirements.
• 24/7/365 Security Operations Center (SOC) with active human monitoring
• Incident escalation upon detection to your
internal team for containment and mitigation
•Threat intelligence that exposes the
cyberattacker and their online infrastructure
Vigilance
Professional Security
Ideal for the larger enterprise customers and entities with regulatory and policy requirements.
• Vigilance Essential +
• Real Time Active Response and Incident
Management
• Threat hunting that seeks out threats before they land to prevent exploitation (and frustrate hackers).
• Weekly meeting availability
• Monthly SOC Reports
Vigilance
Ultimate Security
Our expanded service offering allows you to free up your team to focus on what they do best.
• Vigilance Professional +
• M365 Support and license management
• Vulnerability Management to monitor and
proactively fix known vulnerabilities found
within your network.
Managed Firewall
Our managed firewall service takes the
headache and worry from making sure your
ACL’s and policies match organizational
outcomes and goals.
This service includes firmware upgrades and vulnerability patching.
| 24/7/365 Active Monitoring | Incident Escalation | Threat Intelligence | Incident Containment | Active Response | Threat Hunting | M365 Support | Vulnerability Management | |
| Essential | √ | √ | √ | + | + | + | ||
| Professional | √ | √ | √ | √ | √ | |||
| Ultimate | √ | √ | √ | √ | √ | √ | √ | √ |
Security Incident Workflow
We utilize the NIST Cyber Security Framework to Integrate assets into a common logging and alerting platform and monitor, analyze and investigate IT threats.
Integration
Integration of cloud and on-premise SIEM tools with security endpoints.
Collection
Collection of cloud and on-premise user data, device, application and infrastructure log data.
Detection & Reporting
Detection and Reporting of prioritized threats with processes to root out false positives.
Investigation
Investigation of threats in real time to determine size and nature of the threat.
Containment & Eradication
Containment of the endpoint and/or identity to prevent further spread and eradication of all known vectors with strategic remediation to prevent follow up incidents.
Review
Review includes post-incident reports, lessons learned, root cause analysis and policy considerations.
Why TorchLight?
At TorchLight, our “why” is simple: we exist to serve our customers and protect them from the relentless threat of hackers. This mission drives everything we do, setting us apart in the Secured and Managed IT landscape.
We foster a culture of candor, transparency, service, proactive communication and a growth mindset, all aimed at supporting our clients’ needs. We seek trusted partnerships with organizations that share our values, prioritizing open dialogue and a win/win mindset.
Together, we ensure that IT security goals are not only met but exceeded, safeguarding business continuity every day. Our people are our greatest asset, unified by our mission to secure and serve our customers and frustrate the hackers.
The Way Forward – TorchLight Blog
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What Palo Alto’s Breach Teaches About Protecting SaaS Applications
In August, Palo Alto Networks got breached. Not through their firewall. Not through phishing. Through a Salesforce integration. Over 700 organizations were affected. And their security tools never saw it coming.
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Strategic Guidance – Getting The Most From Your Pen Test Report
It’s Q4 and pen test reports are piling up. Most companies scan for critical findings, patch them, and move on. But those medium and low-risk findings everyone ignores? They’re revealing where your security posture is quietly deteriorating. Gary Blosser, our vCISO and Principal Security Architect, shows you how to extract real value from every section…
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Docusign Phishing Attacks Security Bulletin
The TorchLight Security Operations Center has seen a massive increase in fake Docusign phishing emails since Monday of this week. While these threat vectors has been in use since early 2024, the massive rise in attacks this week is real. At this point, consider all Docusign emails to be hostile and must be carefully reviewed…
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The Palo Alto Paradox: Why Even Security Giants Fall Through Integration Gaps
Recently, Palo Alto Networks fell victim to a cyber-attack. Attackers used compromised OAuth tokens to breach 700+ organizations through a third-party marketing tool integration. If a security giant like Palo Alto can fall through integration cracks, what does that say about your exposure?
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The Future of Authentication: Why Phishing-Resistant MFA Matters
MFA fatigue is creating security gaps as employees mindlessly click “approve” on authentication prompts. Learn how phishing-resistant MFA eliminates password frustration while stopping credential-based attacks entirely. Augusto Melo explores why this strategic shift cuts breach risk, boosts productivity, and positions organizations ahead of compliance requirements.
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Why Advanced Cybersecurity Tools Still Fail – And What to Do Instead
It seems like every week another well-known company falls victim to a cyberattack—even those armed with the latest, most expensive cybersecurity tools. So why do breaches keep happening? After 15 years of breach investigations, one pattern is clear: most organizations lack a holistic approach to security. Tools are important, but without layered defenses—spanning prevention, detection,…
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Why We Partnered with Drip7 Security Awareness Training to Tackle the Real Cybersecurity Risk: People
TorchLight has partnered with Drip7 to strengthen human-focused cybersecurity training. Learn how this microlearning platform helps reduce human error, improve security awareness, and support a holistic cybersecurity strategy for your business.
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20 Ways GenAI Will Reshape Cybersecurity and What It Means for Your Business
Generative AI is reshaping cybersecurity and changing the way businesses operate. In a recent Forbes Technology Council feature, TorchLight CEO Nolan Garrett shared how AI is improving threat detection and response while also introducing new risks, from deepfakes to automated reconnaissance. This post also looks at how AI is transforming industries beyond security, accelerating the…
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IT Should Be More Than Just Fixing Computers
Learn why SMBs need more than basic IT support—and how a security-first MSP like TorchLight can protect your business from modern cyber threats.
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“Among the Best They Have Ever Evaluated.”
When an independent auditor calls your security framework “among the best they’ve ever evaluated,” you know something’s working. At TorchLight, we deliver enterprise-grade IT and cybersecurity tailored to regulated small businesses—without the enterprise budget.