Managed Security Services Provider With 24/7 SOC Monitoring
24/7/365 SOC monitoring, identity protection, and rapid response without building a full security team in-house.
• Stop identity takeovers and invoice/payment fraud.
• Reduce ransomware exposure and contain incidents fast.
• Support audit and insurance requirements with clear reporting.
Built for regulated and accountability-driven teams: financial services • public sector • compliance-sensitive SMBs
We’ll assess fit and the fastest risk-reduction path.
See how Stability (Managed IT) complements Vigilance (Managed Security)
SOC
(Security Operations Center) 24/7/365 monitoring
Humans watch alerts, validate threats, and coordinate response.
EDR
(Endpoint Detection & Response)
Detects suspicious activity on computers and can isolate compromised devices.
ITDR
(Identity Threat Detection & Response)
Protects Microsoft 365 identities and flags risky logins, token abuse, and suspicious access.
SIEM (Security Information & Event Management)
Centralizes signals across tools to spot patterns like “impossible travel” and multi-step attacks
DMARC Monitoring
Reduces domain spoofing and email impersonation risk.
Vulnerability Management
Helps prioritize and fix weaknesses before attackers exploit them.
What happens when Vigilance detects a threat?
Security response shouldn’t be chaos. It should be a repeatable process
Who Vigilance is for (and what it delivers)
Identity attacks → ITDR • Endpoint threats → EDR • Email impersonation → DMARC • Pattern detection → SIEM
Built for organizations that can’t afford surprises
• Credit unions & community banks
• Wealth management, RIAs, family offices
• Municipalities & public-sector departments
• Compliance-sensitive SMBs (legal, CPA, professional services)
If any of this is happening, Vigilance is a fit:
• Microsoft 365 account takeovers / risky logins
• Ransomware pressure + insurer/audit requirements
• Vendor sprawl + unclear ownership during incidents
• Need 24/7 monitoring without hiring a full SOC team
What Vigilance delivers
1) Early detection & rapid containment:
Validate alerts fast so small events don’t become major incidents.
2) Lower fraud and ransomware exposure:
Layered controls reduce both likelihood and impact.
3) Audit and insurance readiness:
Clear evidence and reporting for renewals and exams
4) Executive visibility (no jargon):
What happened, what changed, what was blocked, explained in business terms.
5) Peace of mind (24/7/365):
Always-on monitoring backed by humans.
Why Security works better with IT bundled
Most security incidents become IT incidents. When one partner owns both, response is faster and cleaner.
• Faster fixes: no waiting on third-party IT to patch or rebuild
• Cleaner containment: security actions align with device/user management
• One operating model: fewer gaps between “security” and “support”
Ask about a Stability + Vigilance bundle for full coverage.
Frequently Asked Questions
What is Managed Security?
Managed Security is ongoing monitoring, detection, and response, so threats are handled continuously, not only after damage happens.
What’s included in Vigilance?
Vigilance typically includes 24/7/365 monitoring (SOC), endpoint protection (EDR), identity protection (ITDR), and centralized visibility (SIEM). Add-ons may include vulnerability management and DMARC monitoring.
Why isn’t antivirus enough?
Antivirus alone often misses modern threats, especially identity-based attacks. Layered detection and response reduces risk and impact.
What is EDR?
EDR watches for suspicious behavior on computers and helps stop malware and ransomware by isolating affected devices.
What is ITDR?
ITDR helps protect Microsoft 365 identities and detects risky logins and suspicious access that can lead to fraud.
What is a SIEM?
A SIEM collects signals from security tools so patterns become visible, like “impossible travel” logins or multi-step attacks.
What happens when you detect a threat?
We validate the alert, contain the issue, coordinate remediation, and provide a clear summary and recommended next actions.
Can you work with our internal IT team?
Yes. Vigilance can complement internal IT, or work best when paired with Stability for faster remediation.
Does this help with cyber insurance and audits?
It can. We provide reporting and evidence that supports compliance conversations and security control validation.
How long does onboarding take?
It depends on your environment and scope. We typically start with discovery, then deploy and tune controls, then move into steady-state monitoring.
How does pricing work?
Pricing is typically per user per month and depends on which controls are included and your coverage needs.
Why is it better to have IT + Security with one provider?
Because response is faster and cleaner, security events often require IT actions (patching, access changes, device remediation). One owner reduces gaps and delays.
Why TorchLight?
At TorchLight, our “why” is simple: we exist to serve our customers and protect them from the relentless threat of hackers. This mission drives everything we do, setting us apart in the Secured and Managed IT landscape.
We foster a culture of candor, transparency, service, proactive communication and a growth mindset, all aimed at supporting our clients’ needs. We seek trusted partnerships with organizations that share our values, prioritizing open dialogue and a win/win mindset.
Together, we ensure that IT security goals are not only met but exceeded, safeguarding business continuity every day. Our people are our greatest asset, unified by our mission to secure and serve our customers and frustrate the hackers.
The Way Forward – TorchLight Blog
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Why Security-First Design Starts With Simplicity – Not More Controls
When cybersecurity becomes a barrier, people work around it – and that’s where risk begins. At TorchLight, we design security that aligns with your business, supports your users, and satisfies auditors – without slowing you down.
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Why Small Businesses Are the New Cyber Targets – And How to Stay Protected
Cybercriminals target the vulnerable, not just the big guys. For small businesses in regulated industries, the risks are real – compliance gaps, lost trust, even financial collapse. At TorchLight, we make enterprise-grade cybersecurity practical and personal, with strategy-led protection built for your business.
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Windows Recall: What You Need to Know – And Why It Matters
Microsoft’s upcoming Recall feature for Windows 11 Copilot+ PCs is shaping up to be one of the most talked-about developments in workplace technology this year. Designed to boost productivity by taking periodic snapshots of user activity for easy, searchable recall, the feature promises convenience – but also raises serious privacy and security concerns.
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Strengthening Your Security Posture with EDR & ITDR
Cyber attackers aren’t just targeting networks anymore – they’re going after identities and endpoints at scale. In fact, over 80% of breaches involve compromised credentials or exploited devices. In this month’s service spotlight, we break down two critical layers of modern cyber defense – Endpoint Detection and Response (EDR) and Identity Threat Detection and Response…
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Washington State Expands Sales Tax to IT Services
A new Washington State law – Senate Bill 5814 – goes into effect on October 1, 2025, and it will significantly impact customers located in Washington who receive IT, digital, and tech-related services. This change will apply regardless of where the service provider is located, and may affect how your organization is billed by vendors…
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The Windows 10 to Windows 11 Transition
Another large milestone looms in the Microsoft ecosystem as Windows 10 is (mostly) officially sunsetted on October 14, 2025. Meaning, no new security updates will be produced by Microsoft, unless you purchase an ESU/Extended Security Update license for up to three years that will allow Windows 10 to continue receiving security updates on a regular…
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Tech Talk – What is DMARC, DKIM, SPF & Why Do I Want To Know?
DMARC, DKIM and SPF are three separate email authentication protocols that build layers of security around email delivery and integrity. Used in conjunction with each other, they provide a durable layer of protection for inbound emails and brand protection to prevent bad actors from sending emails using your business domain name. These tools provide domain…
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Beware of the ClickFix Scam!
TorchLight’s Threat Intelligence team has uncovered a resurgence of a phishing scam called ‘ClickFix,’ initially identified in late 2024 but now widely used by cybercriminals in 2025.
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Microsoft Teams Phishing Attacks
TorchLight Security Operations Center continues to hear about Microsoft Teams as the vector to social engineering, phishing and spearphishing attempts by hackers. Given the volume of noise, we thought we’d publish what we know and how to defend against these attacks.
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New Mac Vulnerability – Banshee MacOS Stealer
Our security operations center was notified of a new and novel bug that can affect all Macs. Titled “Banshee MacOS Stealer”, this first came on the scene in mid-2024 as a “malware as a service” exploit.