TorchLight Services: One Partner for IT, Cybersecurity, Compliance, and AI
TorchLight provides managed IT, 24/7 managed security, compliance and advisory, Microsoft 365, AI governance, and cyber risk transfer services for regulated businesses. One integrated team replaces the vendor patchwork, so nothing falls between the gaps and every service produces audit-ready evidence.
Serving credit unions and regulated industries since 2007. Liberty Lake, WA, clients nationwide.
What you get with TorchLight
- 24/7/365 Security Operations Center with a 30-minute critical first response
- Compliance aligned to FFIEC, NCUA, GLBA, HIPAA, and NIST frameworks
- One team for IT operations, security, and strategy, no vendor finger-pointing
- Team credentials include CISSP, CISA, and CISM, plus a former IS&T examiner
Day-to-Day IT and Security, Fully Handled
Every managed service is delivered by one integrated team, whether you have no internal IT, a small team that needs backup, or a security program that needs 24/7 eyes. All plans include documentation your auditors and insurers will actually accept.
Managed IT Services
Fully managed IT support for regulated organizations: help desk, device and user lifecycle management, proactive monitoring, patching, backup and disaster recovery, and vendor coordination. Proactive prevention instead of break/fix.
Explore Managed IT ServicesManaged Security Services
24/7/365 Security Operations Center (SOC) monitoring with endpoint detection and response (EDR), identity threat detection for Microsoft 365, SIEM, DMARC, and vulnerability management. Critical incidents get a first response within 30 minutes.
Explore Managed SecurityCo-Managed IT & Security
A partnership model for organizations with internal IT staff. Your team keeps control while TorchLight adds 24/7 NOC and SOC coverage, Tier 2/3 escalation, patching, backup, and identity protection. Support, not replacement.
Explore Co-Managed ITFind Weaknesses Before Attackers Do
Layered technical defenses and independent testing that prove your controls work, with reports written for examiners and insurers, not just engineers.
EDR, ITDR & DMARC Services
Four integrated layers against modern attacks: endpoint detection and response (EDR) for devices, identity threat detection and response (ITDR) for accounts and credentials, DMARC to stop email impersonation, and enhanced security awareness training for your people.
Explore EDR, ITDR & DMARCPenetration Testing
Real-world attack simulation across networks, applications, cloud, SaaS integrations, and the overlooked endpoints others miss. Reports rank risk, tell you what to fix first, and give you the evidence to prove it to examiners.
Explore Penetration TestingExecutive Security Leadership Without the Full-Time Overhead
Strategy, governance, and compliance services that keep your program audit-ready year-round and give your board reporting it can act on.
Professional Consulting & Advisory
Execution-focused cybersecurity advisory: security program and roadmap development, ransomware gap assessments based on NIST IR 8374, and risk assessments mapped to HIPAA, GLBA, FFIEC, SWIFT, and FERPA.
Explore Consulting & AdvisoryvCISO & vCIO Consulting
Fractional executive leadership for security and IT: board-ready risk reporting mapped to NIST CSF and ISO 27001, a prioritized 12-24 month roadmap, and quarterly KPIs. Lite, Core, and Enterprise tiers from 8 to 60+ hours per month.
Explore vCISO & vCIOAudits, Assessments & Compliance
Independent security and risk assessments aligned to GLBA, FFIEC, NCUA, HIPAA, ISO, and NIST. Deliverables include an executive risk heatmap, a prioritized remediation plan, and an evidence register mapped to your frameworks.
Explore Audits & ComplianceModernize Without Losing Security or Sleep
Security-first engineering for the moments your infrastructure changes: cloud migrations, acquisitions, consolidations, office moves, and everyday Microsoft 365 operations.
Cloud & Microsoft 365 / Azure Support
Design, migration, and management of the Microsoft 365 modern workplace: Entra ID identity and conditional access, Intune endpoint management with Autopilot, Defender XDR protection, Purview data loss prevention, and collaboration in Teams, SharePoint, and OneDrive without everyday VPN.
Explore Microsoft 365 & AzureProfessional IT Services
Design, build, migrate: engineering and implementation for infrastructure upgrades, acquisitions, consolidations, and relocations. A four-step methodology (assessment, design, build, implementation) with phased testing before rollout.
Explore Professional IT ServicesAdopt AI With Guardrails, Not Guesswork
AI that saves time is only an asset if it does not create a compliance finding. TorchLight builds automation and AI oversight for organizations where regulators are watching.
AI & Workflow Automation
Compliance-aligned business process automation: process discovery and design, workflow integration, Copilot and Microsoft 365 enablement, and human-in-the-loop approval guardrails. Role-based access controls and audit trails are built in from the start.
Explore AI & Workflow AutomationAI Governance
Deploy AI tools safely with monitoring of prompts and responses across Copilot and 100+ third-party generative AI apps, communication compliance monitoring, identity trust hardening, and 24/7 SOC oversight of AI usage. A 30-day rapid activation roadmap gets governance live in four weeks.
Explore AI GovernanceCover the Gap Your Cyber Insurance Leaves Behind
Even good cyber insurance leaves high deductibles and denied claims on the table. TorchLight’s cyber warranty options pair coverage with the inside-out monitoring that keeps claims payable.
Cyber Warranty & Gap Coverage
Two tiers of protection: Protect Plus with up to $100,000 in annual coverage for wire/ACH loss, phishing payments, and deductible gaps, and Protect Premier with up to $500,000 including incident response expenses, data recovery, business interruption, and ransom payment assistance. Instant fund access, no lengthy questionnaires.
Explore Cyber Warranty CoverageNot Sure Where to Start?
Most engagements begin with a short conversation about where you are today: your exam cycle, your internal team, and what is keeping you up at night. From there we recommend the smallest set of services that solves the problem. No pressure, no 40-page proposal.
Request a MeetingWe Speak Examiner, and We Speak Boardroom
“TorchLight has been more than a vendor to our multi-branch credit union, they are more like our partner … delivered for almost 20 years.”
— Annettee Babb, CEO, PrimeSource Credit Union- 100% regulatory exam pass rate for clients at Stage 3+ program maturity
- Engineers hold CISSP, CISA, and CISM certifications, and a former IS&T examiner is on staff
- Clients have reduced cyber insurance premiums by 30 to 35 percent on average
- Nearly two decades serving credit unions, banks, wealth management, healthcare, and government
Frequently Asked Questions
What services does TorchLight provide?
TorchLight provides managed IT services, 24/7 managed security services, co-managed IT and security, EDR, ITDR and DMARC protection, penetration testing, security consulting and advisory, vCISO and vCIO leadership, audits and compliance assessments, Microsoft 365 and Azure services, professional IT project services, AI and workflow automation, AI governance, and cyber warranty gap coverage.
Does TorchLight replace our internal IT team?
Only if you want it to. TorchLight offers both fully managed IT and a co-managed model that works alongside your internal staff, adding 24/7 monitoring, Tier 2 and Tier 3 escalation, and security operations without replacing your team.
Which industries does TorchLight serve?
TorchLight specializes in regulated and high-trust industries: credit unions, community banks, registered investment advisors, wealth management firms, family offices, healthcare, municipalities and government, manufacturing, and compliance-sensitive small and mid-sized businesses. TorchLight has served credit unions since 2007.
How is TorchLight’s pricing structured?
Managed IT and managed security services are typically priced per user per month, with managed IT commonly ranging from $75 to $200 per user per month depending on organization size, complexity, and coverage. Consulting engagements such as vCISO and vCIO are tiered by hours per month, and project work is quoted individually. A 15-minute consultation is the fastest way to get an accurate number.
How fast does TorchLight respond to critical incidents?
TorchLight’s Security Operations Center monitors 24/7/365 with a 30-minute first response commitment for critical incidents, followed by validation, containment, remediation, and executive reporting.