Managed Security Services Provider With 24/7 SOC Monitoring
24/7/365 SOC monitoring, identity protection, and rapid response without building a full security team in-house.
• Stop identity takeovers and invoice/payment fraud.
• Reduce ransomware exposure and contain incidents fast.
• Support audit and insurance requirements with clear reporting.
Built for regulated and accountability-driven teams: financial services • public sector • compliance-sensitive SMBs
We’ll assess fit and the fastest risk-reduction path.
See how Stability (Managed IT) complements Vigilance (Managed Security)
SOC
(Security Operations Center) 24/7/365 monitoring
Humans watch alerts, validate threats, and coordinate response.
EDR
(Endpoint Detection & Response)
Detects suspicious activity on computers and can isolate compromised devices.
ITDR
(Identity Threat Detection & Response)
Protects Microsoft 365 identities and flags risky logins, token abuse, and suspicious access.
SIEM (Security Information & Event Management)
Centralizes signals across tools to spot patterns like “impossible travel” and multi-step attacks
DMARC Monitoring
Reduces domain spoofing and email impersonation risk.
Vulnerability Management
Helps prioritize and fix weaknesses before attackers exploit them.
What happens when Vigilance detects a threat?
Security response shouldn’t be chaos. It should be a repeatable process
Who Vigilance is for (and what it delivers)
Identity attacks → ITDR • Endpoint threats → EDR • Email impersonation → DMARC • Pattern detection → SIEM
Built for organizations that can’t afford surprises
• Credit unions & community banks
• Wealth management, RIAs, family offices
• Municipalities & public-sector departments
• Compliance-sensitive SMBs (legal, CPA, professional services)
If any of this is happening, Vigilance is a fit:
• Microsoft 365 account takeovers / risky logins
• Ransomware pressure + insurer/audit requirements
• Vendor sprawl + unclear ownership during incidents
• Need 24/7 monitoring without hiring a full SOC team
What Vigilance delivers
1) Early detection & rapid containment:
Validate alerts fast so small events don’t become major incidents.
2) Lower fraud and ransomware exposure:
Layered controls reduce both likelihood and impact.
3) Audit and insurance readiness:
Clear evidence and reporting for renewals and exams
4) Executive visibility (no jargon):
What happened, what changed, what was blocked, explained in business terms.
5) Peace of mind (24/7/365):
Always-on monitoring backed by humans.
Why Security works better with IT bundled
Most security incidents become IT incidents. When one partner owns both, response is faster and cleaner.
• Faster fixes: no waiting on third-party IT to patch or rebuild
• Cleaner containment: security actions align with device/user management
• One operating model: fewer gaps between “security” and “support”
Ask about a Stability + Vigilance bundle for full coverage.
Frequently Asked Questions
What is Managed Security?
Managed Security is ongoing monitoring, detection, and response, so threats are handled continuously, not only after damage happens.
What’s included in Vigilance?
Vigilance typically includes 24/7/365 monitoring (SOC), endpoint protection (EDR), identity protection (ITDR), and centralized visibility (SIEM). Add-ons may include vulnerability management and DMARC monitoring.
Why isn’t antivirus enough?
Antivirus alone often misses modern threats, especially identity-based attacks. Layered detection and response reduces risk and impact.
What is EDR?
EDR watches for suspicious behavior on computers and helps stop malware and ransomware by isolating affected devices.
What is ITDR?
ITDR helps protect Microsoft 365 identities and detects risky logins and suspicious access that can lead to fraud.
What is a SIEM?
A SIEM collects signals from security tools so patterns become visible, like “impossible travel” logins or multi-step attacks.
What happens when you detect a threat?
We validate the alert, contain the issue, coordinate remediation, and provide a clear summary and recommended next actions.
Can you work with our internal IT team?
Yes. Vigilance can complement internal IT, or work best when paired with Stability for faster remediation.
Does this help with cyber insurance and audits?
It can. We provide reporting and evidence that supports compliance conversations and security control validation.
How long does onboarding take?
It depends on your environment and scope. We typically start with discovery, then deploy and tune controls, then move into steady-state monitoring.
How does pricing work?
Pricing is typically per user per month and depends on which controls are included and your coverage needs.
Why is it better to have IT + Security with one provider?
Because response is faster and cleaner, security events often require IT actions (patching, access changes, device remediation). One owner reduces gaps and delays.
Why TorchLight?
At TorchLight, our “why” is simple: we exist to serve our customers and protect them from the relentless threat of hackers. This mission drives everything we do, setting us apart in the Secured and Managed IT landscape.
We foster a culture of candor, transparency, service, proactive communication and a growth mindset, all aimed at supporting our clients’ needs. We seek trusted partnerships with organizations that share our values, prioritizing open dialogue and a win/win mindset.
Together, we ensure that IT security goals are not only met but exceeded, safeguarding business continuity every day. Our people are our greatest asset, unified by our mission to secure and serve our customers and frustrate the hackers.
The Way Forward – TorchLight Blog
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Manufacturing and Ransomware
The manufacturing industry has embraced automation and digitization as timelines have gotten tighter and business continuity has become essential. These aspects, along with the high-value data that manufacturing enterprises own (intellectual property, trade secrets, etc.) have made these types of companies more attractive cyber attack targets. Keep your supply chain running smoothly by protecting against…
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Healthcare and Ransomware
For the past several years, healthcare systems and hospitals have been high-profile victims of ransomware and other attacks. Find out what vectors for ransomware the healthcare sector faces.
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SUEX, Crypto, and Ransomware
This year, the cryptocurrency platform SUEX was the first to be identified and sanctioned by the U.S. Government for its role in the ransomware payment chain, but it will likely not be the last. Here’s what you should know about SUEX and other cryptocurrencies.
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Email Security in Ransomware Defense
Email security is an essential first step in patching vulnerabilities and protecting your business from malware and ransomware threats.
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The Evolution of Ransomware
Over the past 40 years, the threat of ransomware has grown exponentially from initial generalized threats to targeted and specialized takedowns. New technology and the organization of perpetrators have evolved, and ransomware demands have never been higher.
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The Seven Steps in the Ransomware Kill Chain
Ransomware can be a large concern for businesses – it compromises resources critical to operation and locks them in an encrypted environment until a ransom is paid. While every business should be aware of ransomware, not all understand the many steps involved in a full attack.
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Channel Daily News Podcast with TorchLight’s Bo Wheeler
Bo Wheeler, Chief Revenue Officer at TorchLight, recently appeared on the Channel Daily News podcast with Don Witt to speak about the company, its mission, and the cybersecurity protection it provides for its customers.
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Current Trends in Ransomware
Ransomware has been around almost as long as companies, institutions, and governments have been reliant on customer and constituent data. But there are ups and downs in popularity, tactics, and targets that can affect your company’s risk profile.
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Log4j Critical Vulnerability
The critical vulnerability CVE-2021-44228 against log4j was released with zero-day exploitation actively occurring. If a device/application uses Java and logs any string relying on user input, it is vulnerable, and an attacker can run anything they wish on the system.