Managed Security Services Provider With 24/7 SOC Monitoring

24/7/365 cybersecurity monitoring services, identity protection, and rapid response — without building a full security team in-house.

• Stop identity takeovers and invoice/payment fraud.
• Reduce ransomware exposure and contain incidents fast.
• Support audit and insurance requirements with clear reporting.

24/7/365 security operations center monitoring

SOC
(Security Operations Center) 24/7/365 monitoring

Humans watch alerts, validate threats, and coordinate response. Our managed SOC services give your organization dedicated analyst coverage around the clock – the same capability larger enterprises build in-house, delivered as a service.

Endpoint detection and response protection

EDR
(Endpoint Detection & Response)

Detects suspicious activity on computers and can isolate compromised devices. Our advanced threat detection services at the endpoint level catch what traditional antivirus misses – behavioral anomalies, lateral movement, and fileless attacks.

Identity threat detection for Microsoft 365

ITDR
(Identity Threat Detection & Response)

Protects Microsoft 365 identities and flags risky logins, token abuse, and suspicious access.

SIEM security information and event management

SIEM (Security Information & Event Management)

Centralizes signals across tools to spot patterns like “impossible travel” and multi-step attacks

DMARC email authentication monitoring

DMARC Monitoring

Reduces domain spoofing and email impersonation risk.

Vulnerability management scanning dashboard

Vulnerability Management

Helps prioritize and fix weaknesses before attackers exploit them.

Security response shouldn’t be chaos. As a managed security service provider, we follow a repeatable process – every time, for every client.

Identity attacks → ITDR • Endpoint threats → EDR • Email impersonation → DMARC • Pattern detection → SIEM

If any of this is happening, Vigilance is a fit:

• Microsoft 365 account takeovers / risky logins

• Ransomware pressure + insurer/audit requirements

• Vendor sprawl + unclear ownership during incidents

• Need 24/7 monitoring without hiring a full SOC team

1) Early detection & rapid containment:
Validate alerts fast so small events don’t become major incidents.

2) Lower fraud and ransomware exposure:
Layered controls reduce both likelihood and impact.

3) Audit and insurance readiness:
Clear evidence and reporting for renewals and exams

4) Executive visibility (no jargon):
What happened, what changed, what was blocked, explained in business terms.

5) Peace of mind (24/7/365):
Always-on monitoring backed by humans.

Most security incidents become IT incidents. When one managed security services provider owns both IT and security, response is faster and cleaner.

• Faster fixes: no waiting on third-party IT to patch or rebuild

• Cleaner containment: security actions align with device/user management

• One operating model: fewer gaps between “security” and “support”

Ask about a Stability + Vigilance bundle for full coverage.

What is Managed Security?

Managed security services provide ongoing monitoring, detection, and response — so threats are handled continuously, not only after damage happens. Rather than reacting after a breach, a managed security service provider like TorchLight watches your environment 24/7/365 and acts the moment something suspicious is detected.

What’s included in Vigilance?

Vigilance typically includes 24/7/365 SOC monitoring, endpoint protection (EDR), identity protection (ITDR), and centralized visibility (SIEM). Add-ons may include vulnerability management and DMARC monitoring. Together, these form a comprehensive managed cybersecurity services stack – purpose-built for regulated environments.

What is a SOC and why does it matter?

A SOC (Security Operations Center) is a team of analysts who monitor your environment around the clock, validate alerts, and coordinate response. Our SOC as a service model gives businesses access to that level of coverage without the cost and complexity of building an internal SOC team. It’s one of the most effective ways to achieve continuous cyber threat monitoring without adding headcount.

Why isn’t antivirus enough?

Antivirus alone often misses modern threats – especially identity-based attacks and fileless malware. Effective managed SOC services layer detection across endpoints, identities, email, and network behavior, so attackers can’t hide in the gaps that antivirus leaves open.

What is EDR?

EDR watches for suspicious behavior on computers and helps stop malware and ransomware by isolating affected devices. It’s a core component of advanced threat detection services – catching threats that bypass signature-based tools by focusing on behavioral indicators.

What is ITDR?

ITDR helps protect Microsoft 365 identities and detects risky logins and suspicious access that can lead to fraud. It’s part of TorchLight’s network security monitoring services layer – covering the identity plane that traditional endpoint security often misses.

What is a SIEM?

A SIEM collects signals from security tools so patterns become visible – like “impossible travel” logins or multi-step attacks. In our managed SOC provider model, the SIEM is the central nervous system that gives our analysts the full picture across your environment.

What happens when you detect a threat?

We validate the alert, contain the issue, coordinate remediation, and provide a clear summary and recommended next actions.

Can you work with our internal IT team?

Yes. Vigilance can complement internal IT, or work best when paired with Stability for faster remediation.

Does this help with cyber insurance and audits?

It can. Our managed cyber security solutions include the reporting and evidence that supports compliance conversations and security control validation – making renewals and exam cycles significantly less stressful.

How long does onboarding take?

It depends on your environment and scope. We typically start with discovery, then deploy and tune controls, then move into steady-state monitoring

How does managed security services pricing work?

Managed security services pricing is typically per user per month and depends on which controls are included and your coverage needs. The final cost reflects the specific tools deployed – SOC, EDR, ITDR, SIEM, vulnerability management – and the size of your environment. The best way to get an accurate number is a 15-minute consultation where we assess your environment and recommend the right coverage level.

Why is it better to have IT + Security with one provider?

Because the response is faster and cleaner. Security events often require IT actions — patching, access changes, device remediation. One MSSP that also manages your IT removes the handoff delay and eliminates the finger-pointing that happens when two separate vendors share responsibility.